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AUTOMATING INSURANCE PROCESSES
Background Information
Client:
African Alliance Insurance plc
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Skills and Proficiency:
Product Prototyping, Corporate Presentation.
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Platform: AdobeXD, Powerpoint
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Problem: In the light of Covid-19, it has become inherently more difficult for insurance agents to onboard new customers. Likewise, it is challenging for insurance companies to service their existing customers in the face of lockdowns. This application is aimed at digitizing and automating many insurance processes.
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Process:
I worked with a team of three people to design the processes, customer journey map, and prototype of an insurance application for African Alliance Plc. This was aimed at digitizing the insurance experience in the era of the Covid19 pandemic.
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Results:
My team won recognition from the former managing director of the company, Funmi Omo for an innovative concept presented to the management.